We believe partnership is based on a foundation of trusting, respecting, and liking each other, which must be built through successful interactions and experiences. We believe that successful software adoption and performance improvement is a journey, not a destination, and that through partnership we can provide access to the tools, skills, and capabilities customers need to scale their businesses.
The era of transactional relationships is over. Catapult customers engage for multi-year terms that deliver tangible, valuable business outcomes. Go-live is just the beginning of a journey that can deliver happier employees, automation and efficiency, fewer errors, and profoundly better insights into business performance.
Adopting new ERP and CRM systems into the business is hard work for customer teams and their organizations. We strive to make the experience personal, enjoyable, and rewarding for everyone involved.
We know that having easy access to subject-matter experts is essential to using your ERP and CRM systems effectively. Dedicated resources, service-level agreements, and a customer’s-first ethos ensure that our team is there for yours, every single day.
Cloud solutions are available 24 hours a day, 7 days a week, anywhere users are, using virtually every device and form factor imaginable. Catapult supports customers equally well no matter where they are located. Deploying, managing, evolving and upgrading cloud solutions has become as location independent as the platforms themselves.
It is all about you, the customer, and your employees and those who you serve. Your business is unique – it’s why you’re successful, growing and need better solutions to manage your business in the first place. Catapult delivers solutions that are tailored to your requirements and a suite of services that align with your capabilities. For every ERP and CRM workload, we have a service to help you.