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While typical support systems rely on a reactive approach, we focus on addressing issues before they disrupt your operations — a proactive approach that’s customized to your individual needs. Whether you need to revamp workflows, onboard new team members, or introduce a new process, our team of experts are here to help you realize the full potential of your Dynamics 365 solution to grow your business.

Get the most out of your Dynamics 365 Solution now and into the future

  • System Administration & Monitoring

    Get regular maintenance to ensure your solution is always optimized and working as it should – at peak efficiency.

  • Dedicated Helpdesk

    Resolve unexpected hiccups and troubleshoot issues with rapid access to our knowledgeable team of experts.

  • Platform Upgrades

    Test and deploy newly released capabilities and platform updates to your Dynamics 365 solution.

  • Ongoing Training

    Keep adoption high and your Dynamics 365 solution workflows running smoothly through training for new and existing team members.

  • Solution Reviews

    Ensure your solution effectively scales as your business evolves through periodic consultation and solution review sessions.

  • Process Improvement

    Maximize your efficiency by working with our support experts to integrate new systems and automations.

  • Data Insights and Reporting

    Empower your decision-makers with clear insights through tailored reports and visuals within your ERP or CRM solution.

Find out how we can help

There when you need us

Having Helpdesk in your corner ensures your team has quick access to our solution experts if and when they need them.

Whether it’s on-the-spot assistance, a fast fix to a sudden issue, addressing user license permissions, or anything in between, our Helpdesk is ready to take on and solve any challenge that arises in your solution.

Speak with an expert

Growing your solution with your business

Give your organization a competitive edge with the benefit of regular solution reviews and process improvements.

As your business grows over time, so will your ERP or CRM needs. Our expert consultants will work together with your team to identify and design a deployment strategy for new capabilities, configuration changes, integrations, and more. This ensures your solution’s efficiency continues to operate uninterrupted as you scale your business.

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Make adoption easy with in-depth training

With on-demand training and access to a knowledge-based library, your team will be able to navigate platform updates and new features with confidence.

Training doesn’t end after launch. To get the most out of your Dynamics 365 solution, new and existing users alike need to know how to properly handle the platform, manage workflows, and most importantly, access insights that support overall business goals.

Find our how we can help your team

A network of trusted partners

Rely on a single point of contact for your full Dynamics 365 solution, including integrations and customizations.

With a growing network of trusted software partners, our team is able to provide your business with support for a wide range of software beyond Dynamics 365 so that your team can depend on a single partner that understand both your business and every aspect of your solution.

Explore our network of software partners

Take the Guesswork Out of Dynamics Support Pricing

Our bundled Hypercare Support Packages are designed to fit the needs of different businesses depending on the size and complexity of their Dynamics 365 solution.

We believe in upfront, transparent pricing. Our easy-to-understand tiered Hypercare Support packages make budgeting simple and provide optionality depending on the scale of services your business requires.

Download our Pricing Booklet

During the implementation the Catapult consultants did a really great job of listening to what we needed. They were able to find the solutions that would work for us and since we’ve gone live, our case management has been amazing. They’ve been helpful and knowledgeable. When we have questions, they’ve been answered within a day. We have nothing but great things to say about the Catapult consultants.

Logan Drum, IT Manager
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I really like Catapult's subscription model in the sense that they don't just implement and walk away like some of other implementation partners. This is critical for us because as we evolve we need Business Central to evolve and scale to meet our needs.

Tony Garcia, Director, Financial and Business Systems, Carbon Engineering

Our professional association needed a new solution that would improve data management and integrate seamlessly with our member portal and document management system. We chose Dynamics 365 and partnered with Catapult to build our CRM and D365 Portal. Member feedback indicates the new Portal is much easier to navigate and our staff can easily edit and update web content.

Cheryl Landrigan, Director, BC Dental Association
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Our proven Success Framework minimizes risk and promotes alignment to results

Explore how Catapult has helped hundreds of businesses successfully adopt cloud solutions and achieve the result they’re looking for.

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Achieve out of this world results

Our easy-to-navigate Success Framework guides our customers through four critical stages that build towards successful adoption of a tailor made Dynamics 365 business solution