Achieve Breakthrough Results with Dynamics 365 - Catapult

Get the Best from Microsoft Dynamics 365 with Catapult

Feel the Love

Exceptional solutions and customer experiences without the risks.

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Access to Experts

Unprecedented support that ensures capabilities and users are always aligned.

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Happy Users

Emphasis on training, user adoption, productivity and insight.

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Business Efficiency

Streamline workflows and increase visibility into business performance.

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Consulting and Implementation Support Services

  • Implementation

    Whether you are adopting Microsoft Dynamics 365 for the first time or upgrading from an earlier version, our Lean Deployment approach guarantees solutions are aligned to business requirements, and dedicated Project Managers skillfully execute workplans, manage scope, stakeholders, risks and issues to go-live.

    Get Pricing
  • Business
    Adoption

    After go-live, functionality is put to the test of real-world conditions, users must navigate new software, and new processes need to become established. Rollout Stabilization programs are designed to navigate your business from go-live to stable operation with close monitoring, coaching for end users, and oversight for key processes like month-end close, and updating solution configuration as needed.

    Get Pricing
  • Training

    Effective end user training is a key to successfully adopting a new ERP or CRM solution. When users can easily navigate applications, manage workflow and access the data and insights they need to support decision-making, businesses can realize the full benefits of investments in Dynamics 365. Catapult offers unique ongoing user support services like on-demand refresher training, new employee training and turnover assurance, to new version orientation. Sign up to our CRM Training Courses here.

    Get Pricing
  • Software
    Updates

    Dynamics 365 cloud applications for ERP and CRM are updated by Microsoft on a twice per year cadence. One of the key benefits of cloud software is always being up to date with the latest capabilities, integrations, and features. Catapult takes the heavy lifting out of the update process by scheduling test deployments of every new release, addressing any required changes, and managing the deployment to end users with no disruption to day-to-day work.

    Get Pricing
  • System
    Administration

    Day-to-day management of your Dynamics 365 solution includes monitoring system resources like storage and integrations with other platforms like Office 365 and Azure services, licensing and user administration. As your Dynamics 365 partner, Catapult takes the guesswork out of this tedious workload and makes sure that the solution is in peak shape for end users.

    Get Pricing
  • Helpdesk
    Support

    Our helpdesk is standing by to make sure your users have ready access to experts for all the support they need. Requests can range from on-the-spot guidance for solution functionality, troubleshooting unexpected results or system behaviour, making minor configuration changes, adjusting or adding document layouts, reports, or scoping new features. Our support team is standing by to rapidly assist with everything that comes up.

    Get Pricing
  • Solution
    Enhancements

    Business needs change and your ERP and CRM solutions should adapt to stay aligned to business and user needs. Our team can help you source new capabilities for virtually any need and deploy them into your solution without interrupting daily operations. Whether it is rolling out a new module, adding capabilities from Appsource, creating Power Apps and PowerBI dashboards and visualizations, we are committed to your long-term success and getting the most from your solutions.

    Get Pricing
  • Managed
    Services

    Catapult can assist with a variety of Dynamics 365 related workloads after go-live and the system is stable. Managed services are designed to support your desired workflow and outcomes by augmenting your internal team capacity in critical areas to keep processes moving and leverage solution capabilities. Popular managed services options include data management and integrity support, marketing campaign automation, virtual customer service agents, AI, robotic process automation (RPA) and IoT process monitoring.

    Get Pricing
  • Hypercare

    After go-live Hypercare ensures that customer expectations for the deployment of the new solution have been met. Teams work with customer stakeholders to confirm that system is performing in alignment with the design specification, users have been effectively trained, financial and operational reporting is aligned to the business, that the new solution is effectively supporting end-to-end business processes in all of the in-scope functional areas.

    Get Pricing
  • Implementation
  • Business
    Adoption
  • Training
  • Software
    Updates
  • System
    Administration
  • Helpdesk
    Support
  • Solution
    Enhancements
  • Managed
    Services
  • Hypercare

Implementation

Whether you are adopting Microsoft Dynamics 365 for the first time or upgrading from an earlier version, our Lean Deployment approach guarantees solutions are aligned to business requirements, and dedicated Project Managers skillfully execute workplans, manage scope, stakeholders, risks and issues to go-live.

Get Pricing

Business
Adoption

After go-live, functionality is put to the test of real-world conditions, users must navigate new software, and new processes need to become established. Rollout Stabilization programs are designed to navigate your business from go-live to stable operation with close monitoring, coaching for end users, and oversight for key processes like month-end close, and updating solution configuration as needed.

Get Pricing

Training

Effective end user training is a key to successfully adopting a new ERP or CRM solution. When users can easily navigate applications, manage workflow and access the data and insights they need to support decision-making, businesses can realize the full benefits of investments in Dynamics 365. Catapult offers unique ongoing user support services like on-demand refresher training, new employee training and turnover assurance, to new version orientation. Sign up to our CRM Training Courses here.

Get Pricing

Software
Updates

Dynamics 365 cloud applications for ERP and CRM are updated by Microsoft on a twice per year cadence. One of the key benefits of cloud software is always being up to date with the latest capabilities, integrations, and features. Catapult takes the heavy lifting out of the update process by scheduling test deployments of every new release, addressing any required changes, and managing the deployment to end users with no disruption to day-to-day work.

Get Pricing

System
Administration

Day-to-day management of your Dynamics 365 solution includes monitoring system resources like storage and integrations with other platforms like Office 365 and Azure services, licensing and user administration. As your Dynamics 365 partner, Catapult takes the guesswork out of this tedious workload and makes sure that the solution is in peak shape for end users.

Get Pricing

Helpdesk
Support

Our helpdesk is standing by to make sure your users have ready access to experts for all the support they need. Requests can range from on-the-spot guidance for solution functionality, troubleshooting unexpected results or system behaviour, making minor configuration changes, adjusting or adding document layouts, reports, or scoping new features. Our support team is standing by to rapidly assist with everything that comes up.

Get Pricing

Solution
Enhancements

Business needs change and your ERP and CRM solutions should adapt to stay aligned to business and user needs. Our team can help you source new capabilities for virtually any need and deploy them into your solution without interrupting daily operations. Whether it is rolling out a new module, adding capabilities from Appsource, creating Power Apps and PowerBI dashboards and visualizations, we are committed to your long-term success and getting the most from your solutions.

Get Pricing

Managed
Services

Catapult can assist with a variety of Dynamics 365 related workloads after go-live and the system is stable. Managed services are designed to support your desired workflow and outcomes by augmenting your internal team capacity in critical areas to keep processes moving and leverage solution capabilities. Popular managed services options include data management and integrity support, marketing campaign automation, virtual customer service agents, AI, robotic process automation (RPA) and IoT process monitoring.

Get Pricing

Hypercare

After go-live Hypercare ensures that customer expectations for the deployment of the new solution have been met. Teams work with customer stakeholders to confirm that system is performing in alignment with the design specification, users have been effectively trained, financial and operational reporting is aligned to the business, that the new solution is effectively supporting end-to-end business processes in all of the in-scope functional areas.

Get Pricing

Get a quote for Dynamics 365 Licensing, Implementation and Support

SUBSCRIPTION PACKAGES THAT INCLUDE EVERYTHING YOU NEED TO DIGITALLY TRANSFORM YOUR BUSINESS

  • Implementation

  • Business
    Adoption

  • Software
    Updates

  • On-Demand
    Training

  • Responsive
    Support

SUBSCRIPTION PACKAGES THAT INCLUDE EVERYTHING YOU NEED TO DIGITALLY TRANSFORM YOUR BUSINESS

Get the best from Microsoft Dynamics 365 with Catapult

Get Custom Pricing

Catapult Team

Invest in training. Long-term success comes from making sure that your users are prepared to adopt the changes to the way they do their jobs!

Jeff Bickle, Team Lead Customer Engagement