Levelling Up with Hypercare Support
Hypercare support is designed for growing SMBs to address problems before they arise and adapt ERP or CRM solutions to evolving needs.
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Whether you need quick access to experts to resolve issues, onboard new team members, or introduce a new process, our Hypercare Support team of is here to help you realize the full potential of your Dynamics 365 solution to grow your business.
Optimize Your Dynamics 365 Solution
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SYSTEM ADMINISTRATION & MONITORING
Get regular maintenance to ensure your solution is always optimized and working as it should – at peak efficiency.
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DEDICATED HELPDESK
Resolve unexpected hiccups and troubleshoot issues with rapid access to our knowledgeable team of experts.
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PLATFORM UPGRADES
Test and deploy newly released capabilities and platform updates to your Dynamics 365 solution.
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ONGOING TRAINING
Keep adoption high and your Dynamics 365 solution workflows running smoothly through training for new and existing team members.
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SOLUTION REVIEWS
Ensure your solution effectively scales as your business evolves through periodic consultation and solution review sessions.
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PROCESS IMPROVEMENT
Maximize your efficiency by working with our support experts to integrate new systems and automations.
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DATA INSIGHTS AND REPORTING
Empower your decision-makers with clear insights through tailored reports and visuals within your ERP or CRM solution
A Proactive Approach to Support
We’ve learned first-hand the impact an effective partner support program has on a business’ ability to get the most out of their Dynamics 365 solution.
With our Hypercare Support program, we not only keep you on track with easy access to help and training, but we’ll addresses problems before they arise and proactively review your solution’s ability to meet you evolving needs.
Schedule a fit assessmentThe Right Partner For Your Business
Catapult is a certified Microsoft Dynamics 365 partner with over a decade of experience guiding businesses through the successful implementation, adoption, and support of their Dynamics 365 solutions.
Our team of experienced consultants will guide your business through every aspect of optimizing your solution, from testing and deploying upgrades and ongoing user training, to process improvements and solution review session.
Learn more about our Success FrameworkTake the Guesswork Out of Dynamics Support Pricing
Our bundled Hypercare Support Packages are designed to fit the needs of different businesses depending on the size and complexity of their Dynamics 365 solution.
We believe in upfront, transparent pricing. Our easy-to-understand tiered Hypercare Support packages make budgeting simple and provide optionality depending on the scale of services your business requires.
Download our pricing booklet
Read Case StudyDuring the implementation the Catapult consultants did a really great job of listening to what we needed. They were able to find the solutions that would work for us and since we’ve gone live, our case management has been amazing. They’ve been helpful and knowledgeable. When we have questions, they’ve been answered within a day. We have nothing but great things to say about the Catapult consultants.
Logan Drum, IT Manager
Our proven Success Framework minimizes risk and promotes alignment to results
Explore how Catapult has helped hundreds of businesses successfully adopt cloud solutions and achieve the result they’re looking for.
Achieve out of this world results
Our easy-to-navigate Success Framework guides our customers through four critical stages that build towards successful adoption of a tailor made Dynamics 365 business solution