Ontario-based chemical distributor, L.V. Lomas, uses Microsoft Dynamics CRM to manage their relationships with both customers and suppliers. Faced with changing needs and a growing backlog, they wanted to take proactive steps to bring their CRM system and business requirements into alignment.
Through Catapult’s managed services, Lomas has had access to an integrated partner that acts as an extension of their team, enabling them to:
- chip away at longer-term goals
- plan for the next releases of Dynamics CRM
- provide valuable enhancements to accommodate changing business needs
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