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Catapult Client, SilverBirch Hotels & Resorts, Featured as ERP Case Study by Microsoft

SilverBirch Hotels & Resorts

Recently, our client, SilverBirch Hotels and Resorts was featured as a Dynamics NAV ERP case study by Microsoft. We’re thrilled to be able to share in their success on this project.

Read the case study below to learn more.

Leading Hotel Management Company Builds Platform for Growth With Microsoft Dynamics NAV

Headquartered in Vancouver, SilverBirch Hotels & Resorts is one of Canada’s leading hotel management companies with a strong emphasis on delivering exceptional experiences to its guests.

It manages a large portfolio of full-service, focused service and extended stay hotels across Canada including global brands like Hilton, Marriott and Radisson. The company has played an important role in setting standards for the Canadian Hotel industry.

Business Needs

Over the past decade, SilverBirch Hotels & Resorts has demonstrated that it is one of Canada’s top performing hotel management companies. Their current success is based on several key benefits including; strong regional infrastructure and expertise, significant incremental sales and marketing programs and support, unparalleled franchise relations and an understanding of branding.

For an operation with properties across the country and a diversity of individual public-facing brand names, consistency of information technology is a must. SilverBirch Hotels & Resorts had been using older dependable software with a mix of Excel to manage operations across hotel properties. Recognizing the need for a more flexible and robust platform to support the growth their business was planning for, SilverBirch, decided to search for a new ERP system.

"Microsoft Dynamics NAV offered us the right balance of functionality for our needs across the company at a reasonable price."

Jiri Rumlena, SilverBirch Hotels & Resorts, Vice President of Finance

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Catapult Team

Establishing a clear understanding of what you want to get out of the system is key. The rest is down to clear communication and a willingness to learn and adapt to change.

Abdullah Osman, Project Manager