Gain Control and Flexibility in Your Marketing with the Dynamics 365 Customer Insights Journeys 2025 Wave 1 Release
Avoid campaign disruptions and deliver more personalized experiences with new automation tools
Discover how the 2025 Wave 1 release for Dynamics 365 Customer Insights Journeys empowers marketing teams to adapt quickly and engage customers more effectively. In this exclusive webinar, Catapult’s Senior Consultant demonstrates new features that let you pause campaigns during unexpected events, personalize outreach based on customer actions, manage event attendance with ease, and collect unique data. See how these updates can help your team respond faster and deliver measurable results.
By watching this webinar, you’ll learn how the latest updates in Dynamics 365 Customer Insights Journeys can help you keep campaigns running smoothly, tailor communications for better engagement, maximize event participation, and simplify data collection.
Topics Covered In this Webinar
- Instantly pause and resume active journeys to handle unforeseen issues without losing progress or insights
- Branch customer journeys based on previous interactions for more targeted follow-ups
- Enable and automate event wait lists to ensure every seat is filled and interested attendees are prioritized
- Add custom, unmapped fields to web forms for quick data collection without backend configuration
Fill our brief form to access the full webinar and see how your organization can benefit from the latest Dynamics 365 Customer Insights Journeys features.
