Deliver Amazing Customer Experiences – Three Examples of Dynamics 365 Portals

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A Guide on Dynamics 365 Portals

Midsize companies have some great options for shifting customer service interactions to the web using Microsoft Dynamics 365 for Service and Portals. This eBook demonstrates the importance and versatility of Dynamics 365 Service Portals by running through three different customer use cases. Find out what Township of Langley, British Columbia Dental Association, and Agricultural Adaptation Council have done to enhance user experiences.

1. Township of Langley metro Vancouver’s fastest growing municipality. A thriving rural community that attracts people for a number reasons such as excellent amenities.

2. British Columbia Dental Association the recognized voice of the dental profession in the province. Dedicated to serving the interests of its members.

3. Agricultural Adaptation Council of Ontario is a not-for-profit leader in administrating government funding to help people build agribusiness ideas.

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Catapult Team

Establishing a clear understanding of what you want to get out of the system is key. The rest is down to clear communication and a willingness to learn and adapt to change.

Abdullah Osman, Project Manager