Join Catapult expert William Hartanto Widjaja as he explains the importance of data management in dynamics 365
CRM Data is like gold: valuable and worth protecting. “Bad data” – or a lack of data altogether – can hinder your company’s ability to build a holistic view of its customers and communicate with them in a meaningful way. Consequently, for CRM administrators looking to stay clear of 100 problems, it is important to define a solid data management strategy.
Join Catapult Senior CRM Consultant, William Hartanto Widjaja, as he dives further into the importance of data management and explains four critical components of a data management strategy: data imports/exports, duplicate detection jobs, bulk deletion jobs and audit history.
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William is a seasoned and certified Microsoft Dynamics CRM professional with over 10 years of experience across multiple roles in Microsoft Dynamics CRM practice. He has proven global track records in various successful Microsoft Dynamics CRM implementations in the United States, Canada, Australia, New Zealand, Hong Kong, Singapore, Malaysia and Indonesia for many organizations across a wide range of industries including Fortune 500 companies. He possess strong technical, functional, analytical, and problem-solving skills developed through years of professional experience working for a number of reputable organizations including Microsoft, Hewlett-Packard, and CSC.