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We are looking for a Microsoft Certified Infrastructure Specialist to join our growing team in Vancouver. You will act as a vital part of the Catapult solution delivery and support team, working with multiple clients on various projects and engagements. Our consultants bridge the gap between business technology and work with team members across functional and technical domains to deliver exceptional client service and outcomes.

Job Responsibilities

  • A strong focus on business outcomes and delivering value;
  • Lead requirements gathering sessions to understand a customer’s unique infrastructure requirements for solutions such as Dynamics 365, NAV or Acumatica applications;
  • Providing infrastructure requirements to support customer solutions on Azure or Dynamics 365 platforms;
  • Provide consulting expertise and recommendations using best practices to clients to support new solutions;
  • Support the Service Delivery Manager to provide recommendations to assess and fix issues related to long term support contracts, requests and work orders;
  • Participate in project/solution estimation and planning to support Project Managers and Service Delivery Managers;
  • Respond to customer concerns as an integral part of project and support teams as required;
  • Maintain certifications and participate in training opportunities, periodically attend local technology focused user groups;
  • Provide infrastructure leadership and act as a key subject matter expert for infrastructure as it relates to Dynamics 365, Azure, Dynamics NAV and Acumatica platforms for Catapult;
  • Ability to self-start in a complex and diverse technical environment;
  • Comfortable with collaboration, open communication and proactively reaching out to cross-functional teams and customers.

Required Skills and Experience

  • Experience working in consulting environments and managing multiple deadlines and client interactions; 
  • Proficiency in English both spoken and technical writing skills required; 
  • Superb written and verbal communication skills are a must along with experience working within enterprise environments; 
  • Recent and demonstrable experience with one or more cloud providers (Azure, AWS) 
  • Certified in Azure, Dynamics NAV and/or CRM, Office 365; 
  • Previous experience using Cloud Solution Provider (CSP) portal from Microsoft; 
  • Solid understanding of network architecture, security, network protocols, software-defined networking; 
  • Experience with one of or both Microsoft Dynamics NAV, Microsoft Dynamics CRM and 365 (Finance, Sales, Customer Service); 
  • Experience with shell scripting languages (PowerShell, Python); 
  • Experience in architecting and enabling cloud infrastructure-as-a-service solutions; 
  • Proficiency with infrastructure as code provisioning (using scripting or tools); 
  • Experience with software deployment concepts and source control (dev, test, staging, prod) 
  • Experience managing Microsoft Windows desktop and server environments using tools such as Active Directory, Group Policy and PowerShell DSC; 
  • Proficiency with SQL Server supporting related to supporting Dynamics NAV and CRM client server and 3 tier architecture applications; 

Who You Are

  • Team player with a positive, results-oriented attitude
  • Strong analytical skills
  • Self-motivation to meet project deadlines and deliverables
  • Strong written and verbal communication skills
  • Highly organized and able to prioritize tasks

Interested in this Opportunity?

Applicants should expect a thorough interview process, including testing and comprehensive reference conversations. Apply by sending your resume to: In the subject of your e-mail, please include "Microsoft Infrastructure Specialist".